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KNOWLEDGE BASE HOME » 04. HOW TO: SETTING UP EMAIL » Viewing Answer
06. What are my incoming and outgoing mail servers?
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INCOMING (POP3) MAILSERVERS:
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Your Incoming Mail (POP3) should be set to:

For cPanel hosting plans, it should be set to: mail.yourdomain.co.nz , on port 110. Please click here for full details.

For Corporate and Business Class hosting plans, it should be set to: pop.yourdomain.co.nz or pop3.webhost.co.nz
, on port 110. Please click here for full details.

For all Other Hosting Plans, and Email Only Plans, it should be set to: pop3.iserve.net.nz, on port 110.

[remember to replace your yourdomain.co.nz above, with your domain name]


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OUTGOING (SMTP) MAILSERVERS:
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Your outgoing mailserver settings (SMTP) should be set to:

Enter the SMTP settings of your ISP.
eg. If you use Xtra to connect to the internet, then enter your outgoing mail to: smtp.xtra.co.nz. If you use Paradise.net to connect to the internet, then enter your outgoing mail to: smtp.paradise.net.nz. If you are unsure of your ISPs SMTP settings, then email or call your isp and ask them for the setting for their ‘Outgoing Mail Server’.



Our SMTP server
s:

For most of our hosting plans, you can also now use our SMTP server for sending out emails, and the SMTP server details are below. Please however use your own ISPs SMTP server if you can. We don't provide any technical support for clients using our SMTP server, as some ISP's will block access to third party SMTP servers, from sending through their network. These ISP's require their users to use their own SMTP server, so you should use your ISP's SMTP server if you can.

For cPanel hosting plans, the outgoing mail SMTP settings should be set to mail.yourdomain.co.nz. You will need to tick ‘My server requires authorisation’ in the outgoing mailserver settings. You will need to make sure you are using either port 26 or port 8025. You will also need to make sure that your email client is set to first check your email, before sending it, to enable you to log into the server.
[remember to replace your yourdomain.co.nz above, with your domain name].
Please refer to our settings page for more configurations by clicking here.


For Corporate and Business Class hosting plans, please refer to our settings page by clicking here.


For other hosting plans without a control panel, we do not provide email SMTP servers, so you will need to use your ISPs SMTP server as normal.

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