The following instructions apply only to our Corporate and Business Class Hosting Plans:
Step 1: In your web browser, go to www.controlpanel.co.nz.
Step 2: Enter your Lounge Network Hosting Control Panel User Name and Password into the appropriate text fields, then click Logon.
Step 3: From the left side of the page, click Email under the Services tab. If Email is not visible, click the Services tab to expand it.
Step 4: Your domains are listed on the right side of the page. From the Show menu you can choose to view All Domains, Hosted Domains or Registry Domains. Registry Domains can be viewed grouped by To Renew, Cancelled, Registrant, Technical Contact or Billing Contact.
From this list, find the domain whose spam settings you want to edit, and click its envelope icon.
Step 5: Click on the Mail Disk Usage Link at the top of the page.
Step 6: This will then load a page showing you a list of your total combined email usage, and below this, the diskspace being taken up by each individual email account. Unless you have purchased an add-on for your email usage, your email usage must remain below 5,000MB. If you have been informed to lower your email usage because you are exceeding what our providers consider as fair usage for your shared hosting plan, you must get it below 5,000MB. Otherwise you will need to purchase an additional email storage resource.
I am using a lot of email storage, how can setup my email to reduce it?
Your email storage over usage may have occurred if you are using POP email and you have got your email client setup to retain a copy of your emails on the server after downloading, so it is not deleting your old emails off the server. This will always cause a mailbox to eventually fill up with email, where at some stage in the future it will become a problem with using up too much storage. It also could be happening if you are using Webmail or IMAP for your emails, and you aren’t deleting old emails off the server after they have been read, and are using the server as a backup depository for your emails. We suggest making sure that your email client is deleting the email off the server after it has downloaded it, or after a specified period of time, to prevent emails building up on the server. You can view the email you have stored in individual email accounts on the server via webmail at https://controlpanel.secureserver.co.nz/?webmail_only=1 ,
If you are using IMAP instead of POP in your email client, the instructions for reducing your storage usage is below.
This is the generic process depending on the type of email clients (Outlook, Thunderbird, Mail etc)
1. Order emails by date, Highlight (shift+ctrl + end) all emails older then certain date and either delete or drag and drop in a folder - this brings emails off the server onto your local machine
2. Use archiving options within the email client under advance options where you can specify : Archive all emails older than x months etc
This automatically archives emails as they pass the x month mark where x is some number you have selected based on the volume of email you get per month.
We can also purge your full email accounts. Please contact support from inside your hosting control panel if you would ike an email account purged of emails.