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KNOWLEDGE BASE HOME » 14. INFORMATION: CORPORATE & BUSINESS HOSTING Viewing Answer
[EMAIL] How do I enable SMTP authentication for an email address?
The following instructions apply only to our Corporate and Business Class Hosting Plans:

Step 1: In your web browser, go to www.controlpanel.co.nz.


Figure 1

Step 2: Enter your Lounge Network Hosting Control Panel User Name and Password into the appropriate text fields, then click Logon.


Figure 2

Step 3: From the left side of the page, click Email under the Services tab. If Email is not visible, click the Services tab to expand it.


Figure 3

Step 4: Your domains are listed on the right side of the page. From the Show menu you can choose to view All Domains, Hosted Domains or Registry Domains. Registry Domains can be viewed grouped by To Renew, Cancelled, Registrant, Technical Contact or Billing Contact.

From this list, find the domain of the email address that you want to enable or disable SMTP authentication for, then click its envelope icon.

Please note that if you are still using an older 'legacy' mailbox, you must first upgrade that email address by following the instructions here, otherwise you will not be able to enable SMTP.


Figure 4

Step 5: Click on the settings button of the email address that you want to change SMTP authentication settings for.


Figure 5

Step 6: Click on the SMTP tab to show the email address' SMTP authentication settings.


Figure 6

Step 7: Authenticated SMTP can either be turned On or Off, by selecting the appropriate button.

Step 8: After changing SMTP settings, click the Save button to confirm your changes, or Cancel to discard them. You can also click on the other tabs (Password, Spam and Autoresponder) to change other settings before saving.


Figure 7

Changes to the SMTP authentication settings are made immediately, so you will need to update the settings in your email client. You should use SMTP server smtp.webhost.co.nz, and we recommend connecting using SSL on port 465.


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