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KNOWLEDGE BASE HOME » 08. TROUBLESHOOTING: WEB HOSTING Viewing Answer
My website displays a '500 Internal Server Error', what do I do?
If your website displays this error, it is most likely due to a problem with the software/scripts that you have installed on your website. This type of error will usually appear after you have uploaded something new into your hosting space that is causing a problem for the server. If you are a cPanel user, you can check the 'error log' inside cpanel to find where the error is occurring. Correcting or removing the problem file should fix the error. This issue often occurs when the client has an error in their .htaccess file, and renaming or removing the file until you have corrected the programming error in the file, will remove the error mesage on the website.

Sometimes you can also get a similar error if you change the 'permissions' on the root directory of your website. eg public_html for cPanel users. Changing the permission to 750 or 755 should fix this.

KNOWLEDGE BASE HOME » 08. TROUBLESHOOTING: WEB HOSTING Viewing Answer




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