Lounge Network - Knowledge Base

  View Printer Friendly Version Search
[EMAIL] How do I change an email address' spam settings?
The following instructions apply only to our Corporate and Business Class Hosting Plans:

These instructions have been updated in 2008, for our new email systems.

Step 1: In your web browser, go to www.controlpanel.co.nz.

Figure 1

Step 2: Enter your Lounge Network Hosting Control Panel User Name and Password into the appropriate text fields, then click Logon.

Figure 2

Step 3: From the left side of the page, click Email under the Services tab. If Email is not visible, click the Services tab to expand it.

Figure 3

Step 4: Your domains are listed on the right side of the page. From the Show menu you can choose to view All Domains, Hosted Domains or Registry Domains. Registry Domains can be viewed grouped by To Renew, Cancelled, Registrant, Technical Contact or Billing Contact.

From this list, find the domain of the email address with the spam settings you want to change, then click its envelope icon.

Figure 4

Step 5: Click on the settings button for the email address that you want to change the spam settings for.

Figure 5

Step 6: Click on the Spam tab in the dialog that appears, to show the email address' spam settings.

Figure 6

Step 7: You can either choose to have the email address use its Domain's spam settings (the default) or define settings for the email address itself, by unchecking the Use domain spam settings checkbox. The threshold value is the spam score that must be exceeded before the Spam Action is performed; the more likely an email is to be spam, the higher its spam score. Setting the Threshold value higher means less email will be marked as spam.

The spam action can either be Inbox (messages recognised as spam will have ***SPAM*** added to their subject and delivered to the email address), Quarantine (messages recognised as spam will be delivered to the email address' spam folder) or Delete (messages recognised as spam will be deleted).

Step 8: After updating the spam settings, click the Save button to confirm your changes, or Cancel to discard them. You can also click on the other tabs (Password, SMTP and Autoresponder) to change other settings before saving.

Figure 7


Knowledgebase Manager

© Copyright Lounge Network 2001-2018