The following instructions apply only to our Corporate and Business Class Hosting Plans:
These instructions have been updated in 2008, for our new email systems.
Step 1: In your web browser, go to www.controlpanel.co.nz.
Step 2: Enter your Lounge Network Hosting Control Panel User Name and Password into the appropriate text fields, then click Logon.
Step 3: From the left side of the page, click Email under the Services tab. If Email is not visible, click the Services tab to expand it.
Step 4: Your domains are listed on the right side of the page. From the Show menu you can choose to view All Domains, Hosted Domains or Registry Domains. Registry Domains can be viewed grouped by To Renew, Cancelled, Registrant, Technical Contact or Billing Contact.
From this list, find the domain of the email address with the password you want to change, then click its envelope icon.
Step 5: Click on the settings button of the email address whose password you want to change.
Step 6: Complete the New Password and Confirm Password fields with the new password you want the email address to have, then click Save. If you decide you do not want to change the password, click Cancel. You can also click on the other tabs (Spam, SMTP and Autoresponder) to change other settings before saving.
The password change is performed immediately, so you will need to update your email client settings straight away.