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KNOWLEDGE BASE HOME » 12. INFORMATION: SPAM EMAILS » Viewing Answer
HELP: What is the first thing I should do to cut down on spam?
The most common reason people get a lot of spam, is because their email address is connected to a 'catchall email address'. This means that the mailbox will receive any email sent to any name that is in front of the domain name. If this is happening to you, we recommend that you remove the ‘catchall‘ email address (the one that allows you to receive all emails from any address using your domain such as ...@yourdomainname.co.nz), and only set up specific email addresses that you actually use, eg. yourname@yourdomainname.co.nz. We also recommend that you modify your email address to something that would be difficult to guess (eg. Your first and last name before the @ symbol). This is incase a spamming computer is using a 'dictionary' to automatically fill in common email address names before the domain extension.
Disabling the catchall address, should reduce the amount of spam your receive.

If your account doesn't have a control panel, you may need to contact us to remove this for you, and provide us with the email address you would like to setup. Please make your email address difficult to guess (eg. your first and last name combined).

KNOWLEDGE BASE HOME » 12. INFORMATION: SPAM EMAILS » Viewing Answer




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