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KNOWLEDGE BASE HOME » 12. INFORMATION: SPAM EMAILS Viewing Answer
HELP: Who can I complain to about the spam I receive?
We have no control who sends you your email, including any spam or junk email that you receive. Therefore if you want to complain about receiving a spam email, you will need to make a compliant to the ISP of the sender of that email. You can find out who sent the email to you, from the header information in the emails properties box. You can find this in Outlook by selecting the email in your inbox, right clicking, and selecting 'options' or 'properties'. This will then display the header, which should show you the IP address or the ISP name of the sender.

Other email software has similar ways of accessing the header. Please don't expect a reply from the ISP(unless they are a good one), as they very likely won't have the resources to deal with the compliant

You can also report the spam to such organisations as http://www.spamcop.net/ , http://www.sorbs.net/ , http://www.spamhaus.org/, which is probably the most effective way of beating spam, as this can blacklist the ISP servers, effecting all their services, and stopping the spam being sent.

If you have Antispam software on your computer, depending on its features, this software may also automatically send the details of the spam to the companies above, without you needing to visit their websites.

Please don't email us with your spam emails, as we can't do anything about who sends you email.

KNOWLEDGE BASE HOME » 12. INFORMATION: SPAM EMAILS Viewing Answer




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