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KNOWLEDGE BASE HOME » 02. DOMAIN NAMES Viewing Answer
PAYMENT: Haven't I already paid for my domain name with my web hosting?

No. 'Domain Registration/Renews' and 'Website Hosting' are totally different separate services, and are billed at different times and at different intervals. Therefore your domain name will not usually be included on the same invoice as your website hosting account. Domain names are usually renewed annually, although they can be renewed for up to 10 years.

To renew and pay for your domain name renewal, you must actively renew your domain via our Domain Manager, click on the 'renew' link, and then follow the instructions in the Domain Manager. Our Domain Manager can be accessed at www.domains.loungenetwork.co.nz.
You will usually receive numerous automated emails in the 2 months prior to your domain names expiration date, so please follow the instructions contained in these renewal emails very carefully.

Once we have received your payment for your domain renewal, your domain will then be renewed from the date that it was due to expire. A Tax Receipt will then be automatically generated by the Domain Manager , which you can retrieve by logging into the Domain Manager with your domain user details. You will need to send us your payment at least a few weeks before your domain names expiry date. If your domain does expire before we have received payment and renewed your domain name, it may be subject to an additional redemption fee to un cancel the domain before it can be renewed again.

Please note that domains names will not be automatically renewed at the end of their term, so you must follow the renewal process contained within the renewal emails. You can also check the date when your domain is due to expire by using our WHOIS tool, which can be accessed at www.loungenetwork.co.nz/whoisnz/.

Please note that it is the Clients / Domain Registrants sole responsibility to know when your domain is due to expire and to make sure that we have received your payment for your renewal at least a few weeks prior to your domains expiry date. You can check the date when your domain is due to expire by using our WHOIS tool, which can be accessed at www.loungenetwork.co.nz/whoisnz/. We also recommend that you keep a record of your domain names expiry date in your diary, just to be sure you don't miss renewing it.

You are able to renew your domain name at any time through our Domain Manager, so your don't need to wait for it to be close to expiring, to renew it.


KNOWLEDGE BASE HOME » 02. DOMAIN NAMES Viewing Answer




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