Lounge Network - Knowledge Base

  View Printer Friendly Version Search
KNOWLEDGE BASE HOME » 03. ACCOUNTS AND BILLING Viewing Answer
Can I get a refund if I haven't been using my hosting account?
When we setup hosting accounts, we allocate an amount of diskspace and resources on the server especially for that particular hosting account. Therefore it makes no difference to our costs, whether the hosting account is being used or not, as we are still paying for that hosting account from our upstream suppliers. Therefore we don't provide refunds if your hosting account isn't being used.

Please note that it is the clients responsibility to inform us if you would like to cancel your hosting account, as per our Terms of Service. If you don't inform us, you will continue to be billed for the hosting account.

KNOWLEDGE BASE HOME » 03. ACCOUNTS AND BILLING Viewing Answer




Knowledgebase Manager

© Copyright Lounge Network 2001-2017