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KNOWLEDGE BASE HOME » 01. PRE-JOINING QUESTIONS
01. PRE-JOINING QUESTIONS
Answers to the questions we're commonly asked before people signup. Please be sure to email if you have any other questions.
*** Quick-Start Guide to Getting a Website Online *** Quick-Start Guide to Getting a Website Online
*** Switching your website to us, from another provider. *** Switching your website to us, from another provider.
Am I able to create customised error pages for my Website? Am I able to create customised error pages for my Website?
Are your hosting plans PCI Compliant? Are your hosting plans PCI Compliant?
Can I also connect to the internet with you? Are you an ISP? Can I also connect to the internet with you? Are you an ISP?
Can I have more than one Domain for my site? Can I have more than one Domain for my site?
Can I host my e-mail with you, and my website with another host? Can I host my e-mail with you, and my website with another host?
Can I password protect certain web pages in my website? Can I password protect certain web pages in my website?
Can I register my own SSL certificate? Can I register my own SSL certificate?
Can I resell space within my own hosting account? Can I resell space within my own hosting account?
Differences between ‘subdomains’, ‘parked domains’, and ‘addon domains’? Differences between ‘subdomains’, ‘parked domains’, and ‘addon domains’?
Do I have access to update my site 24 hours a day? Do I have access to update my site 24 hours a day?
Do you allow me to host CGI Scripts in my hosting space? What is CGI? Do you allow me to host CGI Scripts in my hosting space? What is CGI?
Do you allow modification of file/folder permissions via FTPs CHMOD? Do you allow modification of file/folder permissions via FTPs CHMOD?
Do you allow Telnet / SSH / Shell access? Do you allow Telnet / SSH / Shell access?
Do you have a Secure Certificate I can use for my site? Do you have a Secure Certificate I can use for my site?
Do you have a Shopping Cart that I can use for my website? Do you have a Shopping Cart that I can use for my website?
Do you have a web based console, that allows me to manage my hosting? Do you have a web based console, that allows me to manage my hosting?
Do you host on Apache web servers for your Linux/Unix Plans? Do you host on Apache web servers for your Linux/Unix Plans?
Do you offer free trials or a initial moneyback guarantee? Do you offer free trials or a initial moneyback guarantee?
Do you offer IMAP access? Do you offer IMAP access?
Do you provide Coldfusion Hosting? Do you provide Coldfusion Hosting?
Do you provide DNS servers? Do you provide DNS servers?
Do you support CDONTS? Do you support CDONTS?
Do you support Microsoft Access databases? Do you support Microsoft Access databases?
Do you support Microsoft Frontpage™? Do you support Microsoft Frontpage™?
Do your Control Panels have phpmyadmin? Do your Control Panels have phpmyadmin?
Do your email accounts have SMTP? Do your email accounts have SMTP?
Do your servers support PHP 5? Do your servers support PHP 5?
Do your windows servers have Parent paths enabled? Do your windows servers have Parent paths enabled?
How come your website hosting prices are so cheap? How come your website hosting prices are so cheap?
How easy is it to switch my Website Host over to you? How easy is it to switch my Website Host over to you?
How long does it all take to switch my Existing Website over to you? How long does it all take to switch my Existing Website over to you?
How long does it take for you to setup my account? How long does it take for you to setup my account?
How many websites can I have with my hosting plan? How many websites can I have with my hosting plan?
How much bandwidth is 1 GB? How much bandwidth is 1 GB?
How much hosting space is 50MB? How much hosting space is 50MB?
How reliable are your servers? How reliable are your servers?
I have found cheaper services elsewhere, will you match their price? I have found cheaper services elsewhere, will you match their price?
If I join a hosting plan, do I have to register a domain through you too? If I join a hosting plan, do I have to register a domain through you too?
Is email included in my accounts diskspace quota? Is email included in my accounts diskspace quota?
My computer uses Windows, can I use Linux hosting? My computer uses Windows, can I use Linux hosting?
What are the addresses of your Primary and Secondary Name Servers? What are the addresses of your Primary and Secondary Name Servers?
What happens if I exceed my allocated bandwidth? What happens if I exceed my allocated bandwidth?
What happens if I need to cancel my hosting? What happens if I need to cancel my hosting?
What hosting plans do you offer? What hosting plans do you offer?
What is a Sub Domain? What is a Sub Domain?
What is a Web Host? What is a Web Host?
What is considered excessive usage on our NZ based shared hosting plans? What is considered excessive usage on our NZ based shared hosting plans?
What is the difference between Linux(UNIX) and Windows Web hosting? What is the difference between Linux(UNIX) and Windows Web hosting?
What is your policy on SPAM? What is your policy on SPAM?
What restrictions are there on hosting my website with you? What restrictions are there on hosting my website with you?
What sort of functions and features do you offer? What sort of functions and features do you offer?
What support do you offer? What support do you offer?
What version of ASP are you running? What version of ASP are you running?
What versions of PHP and MySQL are your running? What versions of PHP and MySQL are your running?
What's the difference between 'Premium' & 'Standard' Hosting Plans? What's the difference between 'Premium' & 'Standard' Hosting Plans?
Where are your web servers located? Where are your web servers located?
Why choose us to be your Hosting Provider? Why choose us to be your Hosting Provider?
Why pay to host your website, when I can get hosting for free? Why pay to host your website, when I can get hosting for free?
Will I have access to my website statistics? Will I have access to my website statistics?
Will people need to type ‘www’ in the domain to access my site? Will people need to type ‘www’ in the domain to access my site?

KNOWLEDGE BASE HOME » 01. PRE-JOINING QUESTIONS




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